About N16

Clarity. Pragmatism.
Impact.

N16 was founded in London's Stoke Newington (postcode N16) and is now based in New Plymouth, Taranaki, New Zealand. We help businesses stop operating reactively and start operating with confidence.

Our Approach

An embedded partner,
not a transactional consultant.

Too many leadership teams work incredibly hard but lack visibility, consistency, and confidence in how their operations actually run. We believe operational management shouldn't feel chaotic.

With the right systems, workflows, and routines in place, businesses can unlock capacity, improve performance, and scale without chaos.

We work alongside your team — mapping processes, identifying genuine pain points, and co-creating practical solutions. Whether that starts with an AI Navigator, setting your team up with AI OS, or building something you have already defined.

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Map first, solve second

We start by understanding how work actually flows through your business before recommending anything.

Co-create with your team

Solutions designed with your people stick. Solutions imposed on them don't.

Stay until it works

We don't hand over a report and leave. We stay as hands-on as you need until changes are embedded.

What We Stand For

Three principles that guide everything we do.

🔍

Clarity

We make the complex simple. Every recommendation is grounded in evidence and explained in plain language.

🔧

Pragmatism

We focus on what works in practice, not in theory. Every solution is designed for your reality, not a textbook.

📈

Impact

We measure success by outcomes, not outputs. If it doesn't move the needle, we don't recommend it.

The Team

The people doing
the work.

Kieran Lee, Founder & Director, N16 Consulting

Kieran Lee

Founder & Director

20+ years of consulting experience working across energy and utilities, transport and logistics, professional services, and healthcare.

Kieran operates comfortably at every level — from boardroom strategy conversations to rolling up his sleeves on the operational floor. It's this combination of established methodology and collaborative, pragmatic delivery that defines how N16 works.

N16 Consulting is an approved RBPN AI Advisory Pilot provider.

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Energy & Utilities Transport & Logistics Professional Services Healthcare Manufacturing Government
Igor Shadoff, Technical Director — AI & Automation, N16 Consulting

Igor Shadoff

Technical Director — AI & Automation

20+ years in technology and consulting, with deep experience leading digital transformation programmes for NZ organisations. Most recently led digital transformation at Rothbury Insurance Brokers, driving a $2M+ legacy modernisation programme with 54% projected ROI in year one.

At N16, Igor leads technical delivery — translating business strategy into working AI and automation systems. His focus is turning opportunities into working systems that are deployed and embedded in how the business runs, whether they come from an AI Navigator roadmap or a build the client has already defined.

TOGAF-certified in enterprise architecture.

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Insurance Financial Services E-commerce Digital Transformation Enterprise Architecture
Ed Davidson, Consultant, AI Enablement, N16 Consulting

Ed Davidson

Consultant, AI Enablement

At N16, Ed leads AI OS delivery, setting up each client's AI workspace and training their team on real work through to adoption. He also runs interviews and process mapping on AI Navigator engagements, and supports AI Build projects alongside Igor.

"

Kieran doesn't just talk about solving problems — he actually does. Smart, grounded, and genuinely collaborative, he makes complex work feel doable. It was a pleasure working with him.

Emma Adcock — Chief Marketing Officer, Overseer

Want to work together?

Whether you're exploring AI, rethinking operations, or just want a sounding board — we're happy to chat.

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