Our Services

Three ways to start.

Most businesses come to us at one of three points. They know AI matters and cannot see where it fits. They want their team set up to use it properly. Or they already know what they want built.

AI Navigator

Find where AI actually helps in your business.

We map how the work flows today, interview the people doing it, and look at the data behind it. From that we identify where AI and automation would make a measurable difference, and where they would not.

You finish with a roadmap sequenced by value and feasibility, grounded in your operations.

For businesses that know AI matters and want to know where to start.
Explore the AI Navigator →

What you get

  • Process mapping across the areas that matter
  • Interviews with the people doing the work
  • A readiness view covering data, systems and capability
  • A prioritised roadmap with costs, effort and expected value
  • A workshop to agree what happens first
Typically 3 to 4 weeks.
Co-funding may be available through MBIE's Regional Business Partner AI pilot.
AI OS

Set your team up to use AI properly.

We install the working setup and run it live in your business. That means your own AI workspace under your domain, a written record of how the business works that it can read, connections into the tools you already run on, and the first automations built on your real data in a working session with your team.

Delivered in person or remotely, with a review 30 days after we finish.

For businesses ready to put AI into daily work.
Talk to us about AI OS →

What you get

  • Your own workspace under your business domain, owned and billed by you
  • A company operating manual built with your team, covering how you work, your brand, your processes and your language
  • The tools your team uses daily connected, from inbox and calendar through to your CRM and job systems
  • Your first automations and scheduled tasks, built live
  • A 30-day review, then the option of ongoing support
About six weeks.
Built on your model of choice. You own and pay for the subscription directly.
AI Build

Scoped development for work you have already defined.

Some businesses arrive knowing what they need built. Igor Shadoff leads technical delivery at N16, covering integrations, AI agents, automation engineering and custom connections into systems that have no off-the-shelf option.

We scope the work, quote it, and build it.

For businesses that know what they want and do not need a discovery process first.
Talk to us about AI Build →

What you get

  • A scoping conversation and a fixed quote
  • Development, testing and handover
  • Documentation your team can maintain
  • Support through go-live
Scoped and priced per project.
How We Work

Alongside your team,
through the change.

Whichever of the three you start with, we work alongside your team to change how the work actually gets done. Tools on their own do not shift much. What shifts is the process around them, who owns what, and the habits your people build.

Discovery

Listen, map, and diagnose

We start with your goals, challenges and frustrations, map the processes involved, and identify root causes.

Design

Co-design practical solutions

We design the solution with the people who will use it, whether that is a new process, an automation, or a change to how a team operates.

Implement

Hands-on where it counts

We stay as hands-on as you need through delivery and coaching, so the change holds after we leave.

Most engagements combine more than one of the three services. We quote the combination.

Funding Support

Co-funding may be available.

N16 is an approved provider under MBIE's Regional Business Partner AI Advisory pilot. Businesses may be eligible for co-funding on AI Navigator engagements and the implementation work that follows. Eligibility criteria apply.

Talk to your local RBP provider to find out if your business qualifies.

Get Started

Not sure where
to start?

A short call is usually enough to work out the right starting point.