Ideas and perspectives on AI strategy, operational improvement, and building better businesses — grounded in real experience working with NZ organisations.
AI discovery can reveal the operating foundation your next stage of growth needs, without assuming that a full platform migration is the answer.
How a Taranaki meat processor turned the AI Navigator into real, working solutions on the factory floor, with AI as the enabler rather than the headline.
NZ lost a net 40,000 citizens in 2025. The productivity problem is the firm problem at scale — and it's quietly costing us a generation.
If you've shipped with Base44, Lovable, Bolt, Replit or v0 — here's the unglamorous wiring almost nobody fixes before going live.
A Pizza Hut franchisee is suing for $100M over an AI rollout. The tech did its job — and that's exactly the problem.
People keep asking what separates N16 from the dozens of AI providers in the market. The honest answer.
N16 is one of a small number of confirmed providers in the NZ government's new AI advisory pilot programme.
NZ has more SMEs per capita than almost anywhere in the developed world — and lags badly on productivity.
Why 95% of AI pilots fail and how to build an AI-ready business by reimagining processes, not just automating chaos.
The uncomfortable truth about why most AI projects never make it out of the pilot phase — and what to do differently.
Most businesses don't need more AI. They need clarity on where it actually helps.
Lean practitioners have relied on DOWNTIME for decades. But as AI enters daily work, it's time to ask: are we overlooking a new kind of waste?
If you're engaging a consultancy, it's time to revisit your assumptions.
The knowledge your business needs to solve its biggest problems is probably already inside it.
Critical knowledge walks out the door when people leave. Here's how to fix that.
A deep dive into the systemic and cultural factors holding NZ back.
How empowering teams to solve their own problems drives engagement and builds a culture of continuous improvement.
How to set objectives and build the routines that make them stick.
As businesses grow, simple things get hard to manage. A well-designed management system is the antidote.